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To all of our Patients, Families, and Friends of Price Eye Care,

We hope this letter finds you in good health.  We are happy to announce that Price Eye Care will be re-opening this week!

We have been working very hard behind the scenes to make your new experience in our office as fun, positive, and enjoyable while keeping you and our team as safe as possible.  You will find that will be moving forward cautiously with many proactive procedural changes along with several technological improvements as well.  Some of these positive changes include Telemedicine, our newly opened Online Optique, and new Online Virtual Frame Gallery where you can now try on frames before your appointment.  Your continued loyalty, patience, and support over the last two months have been greatly appreciated!

ALL APPOINTMENTS

  • I sincerely ask for your honesty in all screening questions you will be asked.  If you have an upcoming appointment, we ask that you reschedule to a later date if you have any of the following:
  • Have tested positive for COVID-19 in the last 30 days
  • Waiting for a test results for COVID-19
  • Have been in close contact with anyone with COVID-19 in the last 14 days
  • If you have had any of the following symptoms in the last 14 days:
  • Cough
  • Shortness of breath or difficulty breathing
  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell
  • Any flu-like symptoms

APPOINTMENTS FOR EXAMS

  • Dr. Price will be seeing patients by appointment in the office for emergent, urgent, medically necessary, and those with much needed vision exams.
    • We sincerely ask for your understanding as the patients with the most urgent medical needs will need to be our first priority
    • Under the extenuating circumstances with COVID-19, in some cases, Dr. Price may be able to fill your glasses or contact Rx without a new exam.

APPOINTMENTS FOR THE OPTICAL

  • If you need or are wanting to purchase a new frame in our optical we will be happy to schedule and appointments for you
    • We may be able to help you in many cases without an complete exam
    • All patients who schedule an appointment in the optical will be screened with the same questions as listed above.

APPOINTMENTS FOR CURBSIDE ADJUSTMENTS & REPAIRS

  • Because we must follow a stringent sanitation process, we will continue to perform adjustments and repairs curbside by appointment only.

PICK-UPS & DISPENSES FOR GLASSES & CONTACTS

  • And we will continue to offer curbside pickups everyday from 1-5 (rain or shine).

WHAT WILL BE NEW OR DIFFERENT ABOUT YOUR APPOINTMENT

  • To best prepare for your appointment, be sure to review the info in this letter prior to your appointment. This information will also be posted on our website PriceEyeCare.com
  • When we contact you to remind you of your appointment, we will be asking you these COVID-19 health screening questions; note: we will then re-ask these same questions when you arrive at the time of your appointment.  Again, your honesty is so important.
  • We have invested in new HIPAA compliant software to safely and efficiently allow you to
    • upload your own insurance cards
    • submit paperwork online
    • make payments online
  • Before your appointment please complete the fillable PDF paperwork online at our website http://807.35a.myftpupload.com/new-patient-center/
  • Also visit our Virtual Frame Gallery a https://www.framesdata.com/mfg/price-eye-care-inc
  • Masks will be required for anyone entering the building.  If you forget or do not have one, we plan to have disposable masks for a small fee.
  • Our door will remain locked even during office hours.
    • Please call us from the parking lot when you arrive. If we are unable to answer, please, do not leave a voicemail; please wait a couple minutes and call back.
    • If you are here for an exam or to select a frame, we ask that you stay in your car and we will come out to you or meet you at the door.
  • At this time, only patients scheduled for an exam with Dr. Price or for a glasses selection in the optical will be allowed in the office. Children under the age of 18 or patients needing a caregiver will be allowed to have one individual accompany them during their scheduled appointment.  Parents and caregivers will also be screened and will need to wear a mask throughout the visit.
  • Appointment times will be limited and streamlined to:
    • minimize potential exposure
    • to allow for proper sanitizing between patients
    • to allow for social distancing
  • At this time, we ask that if at all possible you please leave all coats and purses at home or put them in a secure place in your car.
  • Masks will be required for anyone entering the building.  If you forget or do not have one, we plan to have disposable masks for a small fee.
  • We ask that not bring any food or beverages (not even wine) into the office.

IMMEDIATE EMERGENCIES

  • If you have a chemical burn, sudden loss of vision, sudden decrease in vision, foreign object in the eye, or sudden onset of pain, redness, or swelling → call our office immediately at 317-462-3937.
  • After hours, call Dr. Price’s cell at 317-402-0222.
  • Be sure to give your name, date of birth, and return phone number.

NON-EMERGENCIES OR NON-URGENT QUESTIONS/CONCERNS

  • Call or leave a voicemail at 317-462-3937 or email Dr. Price at PriceEyeCare@gmail.com.
  • If you do not reach us directly, please leave a voicemail and we will return your call or email as soon as possible.

PATIENTS ON PRESCRIPTION (Rx) DROPS

  • If you are in need of a refill, please ask your pharmacy to fax us a refill request.  With some exceptions, Dr. Price may be able to extend your Rx to help you.

GLASSES AND CONTACT LENS WEARERS

  • Due to the high demand of exams and the need to space our exams out, with some exceptions, Dr. Price may be able to help you to fill a glasses or contact lens Rx to help you.  Dr. Price will be reviewing these requests on a case-by-case basis.

CONTACT LENS WEARERS

  • Your contact lens purchases through Price Eye Care will be most important.  If you are in need of contacts, we can help.  Because we may not be able to see you right away for an appointment, we may be able to extend your contact lens Rx to help you (with some exceptions).  Dr. Price will be reviewing these requests on a case-by-case basis.  (We can also fill outside contact lens Rxs.  Please Fax the Rx to (317) 318-1176)  As always, wash your hands before and after inserting and removing your contact lenses.  Especially at this time, I would highly advise all patients not to sleep in or overwear any contact lenses.  And if you are feeling ill, do not wear your contacts.

CONTACT LENS ORDERS:

  • ONLINE ORDERING WITH FREE SHIPPING Note: If using insurance, please call 317-462-3937
  • CURBSIDE PICK-UPS FOR IN STOCK CONTACT LENSES
  • FREE SHIPPING TO YOUR HOME ON ALL OTHER ORDERS

THE FUTURE OF 2020 (Remember that hindsight is 20/20 even for an eye doctor)

Know that this protocol may change and we will do our best to make updates to our website regularly.

If you are sheltering, quarantined, or just don’t feel comfortable getting out, we will gladly reschedule you for a later date or hold any orders to pick up at a later date as well.

THANK YOU

  • We will continue to monitor guidelines and recommendations made by governing agencies and will make any necessary changes as we move forward to provide the best possible patient care!
  • We are looking forward to seeing you again soon!  Feel free to send us questions you may have about the steps we have taken to keep you as safe as we can.

We have been working to contact every patient who had an appointment scheduled during the time the office was closed.  If we missed you please drop us an email at PriceEyeCare@gmail.com  Again, we greatly appreciate your patience, understanding, and most importantly your kindness as we try our best to efficiently and safely resume patient care.

We wish you good health and sincerely look forward to seeing you!

Dr. Monica Price Kowaleski and Our Price Eye Care Family

Visit our website & follow us on Facebook & Instagram for up-to-date information

“Focusing On You Since 2002”

946 N State Street Greenfield, IN 46140  phone 317.462.EYES  fax 317.318.1176

www.PriceEyeCare.com  PriceEyeCare@gmail.com

 

What to Expect at Your Yearly Exam

A comprehensive eye health examination is important as many eye diseases and vision changes can occur without warning signs.  Unfortunately, school screenings and DMV vision tests are not comprehensive eye exams. We recommend seeing an eye care professional for your comprehensive eye examination

​We feel it’s important to outline the process so you can feel comfortable knowing there’s nothing to worry about.
Upon your arrival, our receptionist will welcome you as a member of our practice. We will ask you to complete a few forms. If you prefer to complete them in advance in the comfort of your home, the forms may be found in the New Patient Center. This paperwork provides us with your health history and other information related to providing you with the best vision solutions.
Below, we’ve also included a list of the most commonly asked questions.

Dr. Price Kowaleski will review any current vision problems, your family and general health, as well as discuss your hobbies and lifestyle requirements to better tailor the examination to you. There are many new ophthalmic and contact lenses as well as options that will serve you best if we know your visual demands and needs. Your eyes are very much connected to your learning, your neurological, and systemic health.

Dr. Price Kowaleski stays updated on all of the newest treatments and technologies so our office can best serve you.

We will take a thorough health and ocular history. We will update your medications and allergies. We will perform an auto-refraction that takes an estimate of your prescription. We will take the pressure in the eye often using an iCare Tonometer and is gentle and noninvasive. We will read any of your previous glasses and check how well you see with them. Dr. Price Kowaleski will talk to you about your visual needs and any ocular problems or concerns you are having. We will then determining your prescription for glasses. If you are interested in contacts we will recommend the best options for you and assess the vision with them on an evaluate the fit of your lenses. We will also check your eye health. Dr. Price Kowaleski will recommend a dilated eye exam to best see the inside health of your eyes. While you are dilating, you may choose to look at glasses and our experienced opticians will help you with your lens and frame selections. Dr. Price Kowaleski will then check your eyes for cataracts, glaucoma, and retinal problems such as diabetes or macular degeneration. Your concerns and findings will be determine any additional testing that we will need to perform. Throughout the exam and at the end of the exam, Dr. Price Kowaleski will explain your findings, make recommendations, and answer any questions you may have. She will recommend when you should return for care. Most of all, you will see that our whole team is here to care for you from start to finish.

Dr. Price Kowaleski will ask these questions during the portion of the examination when she is determining your prescription. The best part is — she averages all of your answers so there is no wrong answer. Dr. Price Kowaleski will ask you to compare a series of lenses to determine which is clearer for you. As the differences become less noticeable, Dr. Price Kowaleski will be closer to finalizing your prescription. For this reason, if you’re having a hard time choosing between the options, it’s a good thing! And don’t worry, she double and triple checks everything.

High blood pressure can affect the blood vessels in your eyes and can lead to future eye health vision problems. Most of all, Dr. Price Kowaleski as an optometrist is considered a primary care doctor and if checking your blood pressure saves your life, you will be glad she did.

This test is used to determine how your pupils and eye muscles react and is important in assessing neurological function.

Dr. Price Kowaleski dilates nearly all of her patients to check the health of the eye. If there is a reason that she should not, she will make this decision during your exam. The dilation is painless process similar to opening a door so Dr. Price Kowaleski can fully exam the retina. Dilation can also help detect diseases like diabetes, high blood pressure and macular degeneration as well as retinal tears, holes and detachments.

Insurance

We are happy to assist you in filing your vision or medical insurances to help you get your benefits for services that you receive in our office. Our team can verify and explain your benefits before your visit.

Medical Insurances

  • Advantage Health Solutions
  • Aetna
  • Anthem Blue Cross Blue Shield
  • Care Improvement Plus
  • CIGNA PPO
  • Encore Health Network
  • Health Alliance Medical Plans
  • Humana PPO (no HMO)
  • IU Health Plans
  • Medicare
  • Principal Financial Group
  • UMR – Wausau
  • Unified Group Services
  • *limited plans within AARP
  • *limited plans within United Health

Vision Insurances

  • VSP
  • EyeMed Vision
  • Davis Vision
  • Aetna Vision
  • Ameritas
  • Avesis
  • Local 135 Health Benefits (Indiana UAW union)
  • Superior Vision Services
  • Unified Group Services (vision plans)
  • IBEW Local 481 Union
  • Iron Workers Benefit Trust Union
  • Local 521 Plumbers/Steamfitters Union
  • Plumbers/Steamfitters Local 440 Union
  • NVA

No Insurance

For patients who have little or no insurance coverage, payment programs can be arranged. We will do our best to help you receive the care you need. To learn more about our payment options, please call our office directly or e-mail Dr. Price Kowaleski directly at PriceEyeCare@gmail.com.

Payment Options

Price Eye Care believes in the value of eye care for you and your family. We have products and pricing to accommodate all budgets. Our office participates in many vision and medical insurance programs. For patients who have little or no vision insurance coverage, payment programs can be arranged. To learn more about our payment options, please call our office directly.

Our office accepts:

Don’t forget to use your:

  • CareCredit
  • Flexible Spending Plans
  • Health Savings Accounts (HSA)
  • Medical Savings Accounts (MSA)
  • Cafeteria Plans for most of your eye care needs

All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits and medical office visits.