Focusing on you
Important information regarding Covid-19
To All of Our Patients,
I am writing to assure and inform you of how our Price Eye Care family will be here for you during the changes we are facing with the COVID-19 pandemic. We also want you to know that we are genuinely thinking of all of you during this unprecedented time.
To help protect as many individuals as possible, effective Tuesday evening 3-17-2020 The Centers for Disease Control and Prevention (CDC) recommended that Doctors of Optometry postpone all routine eye care visits and limit in-office care to medical eye emergencies only. We have taken these recommendations seriously and we feel this step is necessary to do our part in ensuring the health and safety for all. During a statewide address Monday 3-23-2020, the governor said Hoosiers should only go out for essential errands, work or business. The order goes from 3-25-2020 through 04-07-2020, and it could be extended if conditions warrant. Along with Governor Holcomb, we are strongly encouraging and recommending that all of our patients stay in.
We will remain focused on your care with public health and safety as our #1 priority. We are closely monitoring and adhering to the guidance of the CDC as well as the American Optometric Association (AOA), state and local governments. We have also received written communication from our labs that all orders are being processed under strict CDC guidelines. They have implemented extreme cleaning and sanitizing processes as well as following social distancing directives.
To best navigate through this global health crisis, we ask for your kindness and your support as we do our best to make each day better. Due to this public health emergency, we will have very limited hours in the office and we will also be working hard from home. If you have not heard back from us, kindly reach out again. With the possibility of more changes, for the most up-to-date information, we ask that you visit our website, Facebook, and Instagram. (see links below).
A GENERAL GUIDE TO HELP US HELP YOU
We will be here for emergencies, and to guide you regarding non-emergent concerns. We will also provide assistance with ordering contact lenses, and addressing urgent needs for glasses. At this time, for everyone’s protection, only patients with an appointment for an emergency or urgent need will be able to enter the practice. In addition, all in-office emergency appointments will be screened in accordance with the CDC recommendations. If you are sheltering, quarantined, or just don’t feel comfortable getting out, we will gladly hold any orders to pick up at a later date.
First try to reach us at the office by calling 317-462-3937. If you are unable to reach us directly at the office, call or text Dr. Price on her cell at 317-402-0222. Be sure to give your name & return phone number.
NON-EMERGENCIES OR NON-URGENT QUESTIONS/CONCERNS
Call or leave a voicemail at 317-462-3937 or email Dr. Price at PriceEyeCare@gmail.com.
If you do not reach us directly, please leave a voicemail and we will return your call or email as soon as possible.
If we need to reschedule your appointment, we will be reaching out to you directly. If you are more comfortable rescheduling to a later date or if you have general medical or ocular needs/concerns, please call or preferably email us at PriceEyeCare@gmail.com
PATIENTS ON PRESCRIPTION (Rx) DROPS
If you are in need of a refill, please ask your pharmacy to fax us a refill request. With some exceptions, Dr. Price may be able to extend your Rx to help you.
GLASSES AND CONTACT LENS WEARERS
We must postpone all routine care. Therefore, we will not be able to perform in-office exams for glasses or contact lenses at this time as stated above. With some exceptions, we may be able to extend your glasses or contact lens Rx to help you. Dr. Price will be reviewing these requests on a case-by-case basis.
CONTACT LENS WEARERS
Now more than ever, we will need your help. Your contact lens purchases will be our primary and virtually only source of income. If you are in need of contacts, we can help. We may be able to extend your contact lens Rx to help you with some exceptions. Dr. Price will be reviewing these requests on a case-by-case basis. We can also fill outside contact lens Rxs. Please Fax the Rx to (317) 318-1176. As always, wash your hands before and after inserting and removing your contact lenses. Especially at this time, I would highly advise all patients not to sleep in or overwear any contact lenses.
CONTACT LENS ORDERS
ONLINE ORDERING WITH FREE SHIPPING Note: If using insurance, please call 317-462-3937
CURBSIDE PICK-UPS FOR ESSENTIAL IN STOCK CONTACT LENSES
FREE SHIPPING TO YOUR HOME ON ALL OTHER ORDERS
EMERGENCY ONLY CURBSIDE PICK-UPS — Please call ahead to schedule an appointment for a pick-up as our hours will vary. Then, call when you arrive and we will come out to your vehicle.
At this time, we will unfortunately not be able to do any routine adjustments or repairs.
Our Price Eye Care family is united, strong, and hope to stay healthy to serve you and your families for many years to come. Do not hesitate to contact us with any questions, and please share this email with anyone who may benefit.
We wish you good health and sincerely look forward to seeing you again!
Dr. Monica Price Kowaleski and Our Price Eye Care Family
946 N State Street Greenfield, IN 46140 phone 317.462.EYES fax 317.318.1176
Be sure to visit our website & follow us on Facebook & Instagram for to most up to date information.
Order Contact Lenses Online
Welcome to Price Eye care
Price Eye Care has a vision founded on a few basic principals. The first is the Golden Rule, treating others as one’s self would wish to be treated. We treat our patients like family, because many of us that work here are family; and many of our patients are our closest friends and family. Another principal is quality. You may wait a little longer to see our doctor, you may wait a little longer for your glasses to come in — all because we take the extra time to give you the very best service and the very best quality of care. We are always striving to offer the latest in technology in medical equipment to diagnose and treat your eye health, with contact lenses, and with our eyewear. We believe in working hard and playing hard. There is not a day that goes by that you don’t hear strong laughter throughout the office. Our fun-hearted team is
always doing their best to make the patient’s experience most enjoyable. With that, we work well together — continuing to strive for excellence as a team — always learning, always improving, and always focused on patient care. Lastly, a strong doctor-patient relationship is of utmost importance in our practice. You will find that Dr. Price Kowaleski brings what most would call traditional hometown service to a modern practice. We practice by our motto which is “Focusing On You Since 2002”.